Returns & Exchanges
At Adelaide Central Market, we pride ourselves on providing the freshest local produce and gourmet goods. If your purchase does not meet our quality standards or is damaged upon arrival, we offer a straightforward return process to ensure your satisfaction.
Contact Our Team
Notify us within 24 hours of receiving your order by emailing our support team with your order number and photos of the items in question.
Verification Review
Our quality control team will assess your claim against our freshness guarantee to determine eligibility for a refund or replacement.
Return Arrangement
If a physical return is required, we will provide instructions for returning the item to our market stall or arranging a courier pickup for perishable goods.
Resolution Process
Once approved, a refund will be processed to your original payment method or a replacement item will be dispatched with your next scheduled delivery.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing